Terms & Condition

We're here to help with all your MoneyGram services anytime you need. Whether you have a question or are reporting a problem, contact MoneyGram's Customer Service and we will respond as quickly as possible.

 

Report Fraud

If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center 1-800-926-9400 in order to have the transaction cancelled immediately.

 

To help us investigate and resolve your issue, please provide the following information when contacting us:

  • Your name and address
  • Daytime telephone number
  • Time you prefer us to contact you
  • 8-digit transaction reference number
  • Details of the problem and resolution being requested